Before you reserve: PDX airport transfer questions from Hillsboro and Washington County riders

A driver of the one Oregon transportation company the desk works with. The company employs or contracts the drivers, and its name is in your written quote.

It is where the price starts. The written quote gives one amount for your ride and names its parts; once you accept it, that amount is the fixed rate for the ride as booked.

Riders pay the desk nothing. The transportation company tells you in its quote how and when the ride is paid.

Send the request with the date; the company confirms in writing whether it has the vehicle. There is no calendar of available dates on the site because the company's schedule changes through the day.

Requests are taken for tomorrow and later. For an early departure the next morning, call the desk before 6 p.m. on a weekday; on a weekend, send the form before 4 p.m., while the desk is answering in writing.

The car waits in the airport's holding area for pre-arranged cars; once you have your bags, you call it up to the curb on the lower roadway at terminal level that the airport assigns to the company's vehicle type. Because the airport moves that spot from time to time, the company sends the exact one in writing on the day of the ride, with the instructions for calling the car up.

The desk passes your flight number to the company, which plans the pickup around the landing time. How a delay and the waiting after landing are charged is set out in your quote before you accept it.

Ask in the note. Service animals always ride. For pets in a closed kennel, the company says yes or no in the quote.

Say in the request how many child seats the group needs, and of which kind. Whether the transportation company brings them is stated in its written reply; if it will not, bring your own.

Yes, if it is in the request. A second pickup or a stop on the way is part of the quote; one added later is quoted again.

In writing. You receive the company's quote, you reply to accept it, and the company sends a written confirmation with the pickup time, the vehicle and the amount.

Reply to the confirmation or call the desk. The cancellation terms are in the written quote; the changes and refunds page explains how changes and cancellations are handled.

On weekdays from 6 a.m. to 6 p.m. Pacific. The form takes requests whenever you send them, and the reply follows when the desk reads them.

Portland International Airport, for every ride reserved here.